Legal

Terms of service

Last updated: Draft — not yet reviewed

Placeholder — not legal advice, not ready to publish

A real terms of service needs a lawyer, particularly around cloning someone's voice and reproducing their likeness without a verified consent flow — that's the one thing about this product that isn't boilerplate.

1. Agreement to terms

By creating an account or using DubQik (the “Service”), you agree to these Terms. If you don't agree, don't use the Service. These terms are between you and [your company's legal name] — filled in once you have one; a placeholder name here would misrepresent who you're actually agreeing with.

2. Who can use this

You must be at least 18 years old, or the age of majority in your jurisdiction if higher, to create an account. You're responsible for keeping your account credentials secure and for all activity under your account.

3. Content you upload

You keep ownership of what you upload. You grant us a license to store, process, and transmit it (including to the third-party providers listed in the Privacy Policy) solely to provide the Service to you — not a license to use your content for anything else, and not one that survives you deleting the content or closing your account.

You're responsible for having the rights to everything you upload, including — specifically and separately — the right to clone the voice of anyone speaking in the video. Uploading someone else's voice to be cloned without their permission is a violation of these terms regardless of whether you own the video file itself. See the Acceptable Use Policy for specifics.

4. Subscriptions and billing

Paid plans renew automatically each billing cycle until canceled. Each plan includes a fixed number of dubbing minutes per cycle; unused minutes do not roll over. Exceeding your plan's per-video length limit or concurrent-job limit will be rejected before processing begins, not charged and then failed.

Cancellation: cancel anytime from your account page; you keep access through the end of the current billing period, and won't be charged again after that.

Refunds: [state your actual refund policy here — e.g. no refunds for partial billing periods, or refunds within N days of initial signup. I'm not filling this in with a default, because a refund policy is a business decision with real financial consequences, not a legal formality to template.]

5. Prohibited use

You may not use the Service to:

  • Clone or reproduce a person's voice without their consent
  • Create content intended to deceive, defraud, or impersonate someone
  • Upload content that infringes another party's intellectual property (see the DMCA Policy)
  • Upload illegal content, or content involving the exploitation of minors
  • Attempt to circumvent rate limits, credit limits, or access controls
  • Resell or provide the Service to third parties without our agreement

We can suspend or terminate accounts that violate this section. Define your actual enforcement process (warning first vs. immediate suspension, appeal process) explicitly rather than leaving it implied — vague enforcement language protects you legally but frustrates real users with real disputes.

6. Intellectual property

The Service itself — the software, branding, and underlying technology — belongs to us. These Terms don't grant you any rights to it beyond using the Service as intended.

7. Service availability and disclaimers

This product depends on third-party AI providers (OpenAI, ElevenLabs, Replicate) being available — an outage on any of them cascades to job failures here. The Service is provided “as is” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Decide what SLA, if any, you can honestly commit to given that dependency, rather than implying reliability you don't control.

8. Limitation of liability

To the maximum extent permitted by law, [your company] will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the Service. Our total liability for any claim will not exceed the amount you paid us in the 12 months before the claim arose. [This is standard boilerplate language, not a number or scope you should treat as final — a lawyer should confirm this is enforceable in your jurisdiction and appropriate for your risk tolerance.]

9. Termination

You can stop using the Service and cancel your subscription at any time. We can suspend or terminate your access for violating these Terms, with notice where reasonably possible.

10. Governing law

[State/country and, if applicable, arbitration clause go here — this depends entirely on where your company is incorporated and is not something to default to a placeholder jurisdiction.]

11. Changes to these terms

If we make material changes, we'll update the date at the top of this page and notify account holders by email before the changes take effect.

12. Contact

[Your legal contact email/address goes here.]